Terms of Service

Last updated: 14 May 2026

1. Parties and scope

These Terms of Service (the "Terms") govern the use of the website https://avenir2084.com (the "Site" ) and the commercial relationship between Avenir 2084 LTD, a limited liability company registered in the Republic of Bulgaria, with registered seat in gr. Belene, EU VAT number BG203220530, represented by its Managing Director Dr. Timofeeva (hereinafter the "Provider"), and any natural or legal person who uses the Site or contracts services from the Provider (hereinafter the "Client"). By accessing the Site, by submitting an inquiry through the contact form or by signing an individual offer, the Client confirms acceptance of these Terms in their version in force at the moment of the relevant action.

2. Services offered

The Provider designs, sells and delivers digital marketing services in three principal directions. The first direction concerns social media marketing for Instagram (SMM), including strategy, content production, publication, engagement and reporting under fixed-scope monthly packages. The second direction concerns search engine optimisation combined with generative engine optimisation (SEO + GEO) for websites, addressing technical optimisation, content alignment, structured data, citations and visibility in classical search engines as well as in AI answer engines. The third direction concerns the Newease360 representation activity, under which the Provider acts as a representative of NewEase AG for selected international conversations, presenting its full-service approach to consulting, marketing, sales and digitalisation of business processes. The exact scope, deliverables, timelines and fees applicable to each engagement are defined in an individual written offer or contract concluded between the Provider and the Client.

3. Conclusion of the contract

The information published on the Site, including package descriptions and indicative prices, constitutes a non-binding invitation to negotiate and not a binding offer within the meaning of Bulgarian contract law. A binding contract is concluded only after (i) the Client submits an inquiry, (ii) the Provider issues an individual written offer addressing the Client's specific situation, and (iii) both parties confirm acceptance in writing, either through a signed contract or through an unambiguous exchange of e-mails referencing the offer. Verbal arrangements are valid only if subsequently confirmed in writing.

4. Prices, currency and VAT

All prices published on the Site and stated in individual offers are denominated in euros (EUR) and are exclusive of value added tax (without VAT, без ДДС). The Provider is registered for VAT in Bulgaria under the number BG203220530.

For business clients established in another Member State of the European Union and holding a valid EU VAT identification number, invoices are issued without Bulgarian VAT under the reverse charge mechanism, in accordance with Art. 196 of Council Directive 2006/112/EC and the corresponding provisions of the Bulgarian VAT Act. The Client is responsible for accounting for VAT in its country of establishment in accordance with the applicable local rules.

For business clients established in Bulgaria, Bulgarian VAT is added at the statutory rate in force at the date of the invoice. For clients established outside the European Union, the services are in principle treated as outside the scope of EU VAT in accordance with the place-of-supply rules. Each Client remains responsible for any local taxes, withholdings or duties that may apply in its own jurisdiction.

5. Payment terms

Unless agreed otherwise in writing, invoices are payable by bank transfer to the account indicated on the invoice within fourteen (14) calendar days of the invoice date. Recurring monthly engagements are invoiced in advance for the upcoming service period. Work in delivery may be suspended if an invoice remains unpaid for more than seven (7) calendar days after the due date. Late payment automatically gives rise to statutory default interest in accordance with Bulgarian law, without the need for a separate reminder.

6. Cooperation and Client obligations

The Client undertakes to provide the Provider, in due time, with the information, content, access credentials and approvals reasonably necessary for the performance of the services, including access to relevant Instagram accounts, websites, hosting environments, search consoles and analytics tools. The Client warrants that any content, materials or assets transmitted to the Provider for use in the services do not infringe third-party rights and comply with applicable law. The Provider is entitled to rely on the accuracy and completeness of the information provided by the Client and is not responsible for delays or shortcomings caused by the Client's failure to cooperate.

7. Performance, deadlines and approvals

Indicative timelines and milestones agreed in the offer are based on standard cooperation conditions and on timely Client feedback. Where Client review or approval is required, a reasonable response window is assumed; substantial delays in approvals proportionally postpone the relevant deliverables. The Provider is entitled to engage qualified subcontractors for the performance of specific tasks while remaining the single contractual counterparty of the Client and remaining responsible for the overall result.

8. Intellectual property

Upon full payment of the corresponding fees, the Client receives a non-exclusive, worldwide, perpetual right to use the deliverables specifically created for the Client (such as published posts, captions, on-page texts, structured data and reports) for its own commercial purposes. Background know-how, methodologies, internal templates, checklists, dashboards and tools developed or used by the Provider remain the sole property of the Provider and are not transferred. Third-party assets (such as licensed photography, fonts or software) are governed by their own licence terms, which are passed through to the Client where applicable.

9. Confidentiality

Each party undertakes to treat as confidential any non-public information received from the other party in the context of the engagement, including business plans, financial figures, client lists, technical details and access credentials. Confidential information may be used solely for the purposes of the engagement and may be disclosed only to employees, advisors and subcontractors bound by equivalent confidentiality obligations and only on a strict need-to-know basis. The confidentiality obligation continues to apply for three (3) years after termination of the engagement, except with respect to trade secrets, which remain protected for as long as they qualify as such under applicable law.

10. Personal data

The processing of personal data carried out through the Site and during the performance of the services is governed by the Privacy Policy, the Cookie Policy and, where required, by a separate data processing agreement entered into between the Provider (acting as processor) and the Client (acting as controller) for personal data made accessible to the Provider in the course of service delivery. Each party undertakes to comply with the GDPR, the Bulgarian Personal Data Protection Act and other applicable data protection legislation.

11. Warranties and limitation of liability

The Provider undertakes to perform the services with the diligence of a qualified professional in the relevant field. Given the nature of digital marketing, no specific commercial result, ranking position, audience growth or revenue increase can be guaranteed. The Provider's overall liability under or in connection with an individual engagement is limited, except in cases of intent or gross negligence and except where mandatory law provides otherwise, to the total fees actually paid by the Client to the Provider during the twelve (12) months preceding the event giving rise to liability. The Provider is not liable for indirect or consequential damages, including lost profits, loss of goodwill or loss of data, where these can lawfully be excluded.

12. Term and termination

Engagements are entered into for the term defined in the individual offer (typically a recurring monthly term with automatic extension, unless terminated). Either party may terminate the engagement at the end of the current paid period by written notice given at least thirty (30) calendar days in advance, unless a different notice period is agreed. Either party may terminate the engagement with immediate effect for cause in case of a material breach by the other party that is not remedied within a reasonable period after a written warning, or in case of insolvency, liquidation or comparable proceedings affecting the other party. Termination does not affect rights and obligations that have accrued prior to the effective date of termination, including the obligation to pay fees for services already rendered.

13. Force majeure

Neither party is liable for failure or delay in the performance of its obligations to the extent that such failure or delay is caused by an event of force majeure, including in particular natural disasters, war, terrorism, civil unrest, strikes, large-scale outages of public networks, pandemic measures or comparable events that lie outside the reasonable control of the affected party. The affected party informs the other party without undue delay and the parties cooperate in good faith to mitigate the consequences.

14. Governing law and jurisdiction

These Terms and any contract concluded under them are governed by the substantive law of the Republic of Bulgaria, without regard to conflict-of-laws rules. The exclusive jurisdiction for any dispute arising out of or in connection with the use of the Site or the performance of the services lies with the competent court at the registered seat of Avenir 2084 LTD, except where mandatory consumer protection rules require a different jurisdiction. Where the Client qualifies as a consumer within the meaning of EU consumer protection law, mandatory consumer protection provisions of the country of habitual residence remain unaffected.

15. Final provisions

If any provision of these Terms is or becomes invalid or unenforceable, the validity of the remaining provisions is not affected; the parties undertake to replace the invalid provision with a valid one that comes as close as possible to the economic intention of the original. Amendments to these Terms are valid only if made in writing. The Provider is entitled to update these Terms; the version applicable to a specific engagement is the version in force at the moment of conclusion of the corresponding contract, unless the parties expressly agree to apply a later version. The current version is always available on the Site under the "Terms of Service" link in the footer.